Xcelus Privacy Policy

Xcelus, LLC (“Xcelus,” “we,” “us,” or “our”) respects the privacy of visitors to our website and the individuals with whom we do business. This Privacy Policy explains what personal information we collect, how we use and protect it, when we may share it, and the choices available to you.

This Privacy Policy applies to information collected through xcelus.com, through our business communications and contact forms, and in connection with inquiries about Xcelus products and services.

1. Information We Collect

We collect only information reasonably necessary to operate our website, respond to inquiries, provide services, and conduct our business.

Information you provide to us may include:

Name
Business email address
Telephone number
Company name
Job title or role
Information included in a contact form, email, survey, or other communication
Information necessary to prepare a proposal, provide services, or manage a customer relationship

Please do not submit sensitive personal information through our website unless we specifically request it for a legitimate business purpose.

Information collected automatically may include:

When you visit our website, certain technical information may be collected automatically, including:

IP address
Browser and device information
Referring website or page
Pages viewed
Date and time of visits
General website interaction and traffic information

We use this information to operate, secure, maintain, and improve our website and to understand how visitors use it.

2. How We Use Personal Information

We may use personal information to:

Respond to questions, requests, and business inquiries
Provide requested information, demonstrations, proposals, or services
Communicate with current and prospective customers
Administer customer and supplier relationships
Develop, maintain, and improve our training products and services
Maintain the security and integrity of our website and systems
Detect or prevent spam, fraud, misuse, or security threats
Maintain appropriate business and financial records
Comply with legal, regulatory, contractual, or other legitimate business requirements

We do not sell personal information.

We do not use personal information for purposes materially unrelated to those described in this Privacy Policy without an appropriate basis for doing so.

3. Client Training and Learner Data

Xcelus primarily provides compliance training content for deployment through customers’ own learning management systems.

When training is deployed through a customer’s LMS, Xcelus generally does not need to receive or maintain:

Learner names
Employee identification numbers
LMS usernames or passwords
Course assignments
Course-completion records
Individual assessment scores
Employee HR records

Those records normally remain within the customer’s learning environment.

For customer projects, Xcelus may receive limited business or proprietary information required to customize training, such as policies, Codes of Conduct, branding, reporting procedures, escalation contacts, and business contact information.

Xcelus seeks to minimize the personal and confidential information it receives and retains only information reasonably necessary for the applicable project or business purpose.

4. Confidentiality and Access Controls

Access to personal and confidential information is limited to those with a legitimate business need.

Xcelus requires employees and contractors, including individual contractors and contractor companies, to enter into confidentiality agreements before receiving access to confidential information. For certain engagements, Xcelus may also require project-specific confidentiality agreements.

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, use, alteration, loss, or disclosure.

No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Service Providers and Contractors

We may use third-party service providers to support functions such as:

Website hosting and maintenance
Website security and spam prevention
Analytics
Email and business communications
Contact-form processing
File storage and collaboration
Translation, localization, and course production
Professional, accounting, or legal services

We provide service providers only the information reasonably necessary for the services they perform and expect them to protect information appropriately.

Xcelus does not sell or rent personal information to third parties.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Enable website functionality
Maintain website security
Understand site traffic and performance
Remember certain visitor preferences
Identify and reduce spam or malicious activity

Some cookies may be placed by third-party services used on the website.

You may be able to control or delete cookies through your browser settings or the website’s cookie controls. Disabling some cookies may affect certain website functions.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including legitimate business, contractual, legal, accounting, security, and recordkeeping requirements.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it in accordance with our applicable practices.

Customer-specific retention requirements may also be addressed through contracts or project agreements.

8. International Visitors

Xcelus is based in the United States. If you access our website or communicate with us from another country, information you provide may be processed in the United States.

Where applicable law requires additional safeguards for international transfers of personal information, Xcelus will reasonably cooperate with customers and individuals to address those requirements within the scope of the services we provide.

9. Your Privacy Rights

Depending on where you live, applicable law may give you rights relating to your personal information, which may include the right to:

Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain personal information
Object to or restrict certain processing
Request information about how personal information is used or disclosed
Withdraw consent where processing is based on consent
Exercise other rights provided by applicable privacy law

To submit a privacy request, contact us using the information below.

We may need to verify your identity before completing certain requests. Some information may be retained where required or permitted by law.

Xcelus will not discriminate against an individual for exercising applicable privacy rights.

10. California Privacy

California residents may have additional rights regarding their personal information under applicable California privacy laws.

Xcelus does not sell personal information and does not knowingly sell or share personal information for cross-context behavioral advertising.

California residents may contact us to request access to, correction of, or deletion of personal information, or to exercise other applicable rights.

11. European Economic Area, United Kingdom, and Similar Jurisdictions

Where applicable data protection law requires a lawful basis for processing personal information, Xcelus may process information based on:

Performance of or steps relating to a contract
Legitimate business interests
Compliance with legal obligations
Consent, where appropriate

Individuals may also have the right to access, correct, erase, restrict, or object to processing, and, where applicable, to data portability or withdrawal of consent.

Individuals may have the right to lodge a complaint with the applicable data protection authority.

12. Third-Party Websites

Our website may contain links to third-party websites. Xcelus is not responsible for the privacy or security practices of those websites.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

13. Children’s Privacy

Xcelus’s website and services are intended for businesses and working professionals and are not directed to children.

We do not knowingly collect personal information from children through our website. If we learn that personal information from a child has been collected unintentionally, we will take reasonable steps to delete it.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, technology, legal requirements, or privacy practices.

When we make changes, we will update the Last Updated date shown at the top of this page. Material changes may also be communicated through an appropriate notice on our website.

15. Contact Xcelus

Questions, privacy requests, or concerns regarding this Privacy Policy may be directed to:

Xcelus, LLC
877 E 1200 S, Unit 971333
Orem, UT 84097
United States

Phone: +1 801.224.0071
Email: xPrivacy@xcelus.com
Web: Contact form at xcelus.com

Please include “Privacy Request” in the subject line when emailing us about personal information.

Last Updated: August 2026.